- What is VPN?
- How do I start using VPN Prime?
- How can I use Premium subscription on all my devices?
- How can I restore my purchase?
- How do I quit/close VPN Prime on macOS?
How do I start using VPN Prime?
It's simple! Just download our application for your platform.
On iOS you need to Allow adding VPN configurations to start connection:
On macOS you need to Allow adding VPN configurations to start connection:
How can I use Premium on all my devices?
First you need to sign in from device with Premium using your email address.Then you can sign in from your other devices using same email address and Premium will be automatically restored on those devices.
- Select "Sign In" from the menu
- Enter your email address
- You should receive confirmation code. Check your email inbox/spam folder
- Enter confirmation code in VPN Prime app
How can I restore my purchase?
If you reinstalled VPN Prime app or want to use your Premium
on other devices within the same platform you can Restore Purchases.
Select Restore Purchases on purchases screen and follow instructions.
How do I quit/close VPN Prime on macOS?
You can close or change start up behaviour from application menu.
How can I cancel subscription auto renewal?
To cancel subscription auto renewal purchased on your iOS or macOS device follow this Apple guide:
https://support.apple.com/en-us/HT202039
To cancel subscription auto renewal purchased on your Android device follow this Google Play guide:
https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en